Who we are
Our website address is: http://www.thimblebyshoot.com
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
e may process information contained in any enquiry you submit to us regarding or services “enquiry data” this may include your name and email address, plus any details you provide to us to support your enquiry. The enquiry data may be processed for the purposes of contacting you either by phone or an email address provided by you to discuss further the legal services we offer. The legal basis for this processing is consent.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We may process data about your use of our website and services “site usage data.” The site usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is in Google Analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you are not entirely satisfied with your purchase or wish to change it, we will gladly exchange or credit any unused items within 28 days of purchase. This excludes sale/reduced items which must be returned within 14 days unless otherwise stated.
Please note we do not accept returns outside of the dates stated in our returns policy, above.
All items must be returned in person to our main retail shop at Thimbleby Shooting Ground (TSG) and must be accompanied by proof of purchase – ideally your receipt.
All returns should be made in their original condition – by this, we mean:
Returns that are incomplete, unsaleable or do not meet these conditions may be rejected, with all or part of the original price paid withheld. Items sent back to us without first requesting a return will not be accepted.
Our team will assess each return based on the above criteria to determine any suitable deductions, before exchanging, refunding you the balance as a gift card or refunding by your original payment method.
Your statutory rights aren’t affected.
New guns
New guns sold through the Thimbleby gunroom will be covered by the manufacturer or distributor warranty.
Guns are to be returned to the TSG gunroom in order for collection to be organised by the manufacturer. There will be no charge to the customer for the return from TSG to the manufacturer for warranty work.
Manufacturers will endeavour to keep remedial work turn around times to a minimum.
The gunroom records will act to provide proof of purchase that will tie in details of the gun and purchaser.
Woodwork warranty claims will not be accepted if there is a clear sign of accidental damage rather than structural imperfections or incorrect factory fitting. This to be determined by the gunroom staff or manufacturer.
Non warranty return of new guns.
New guns that are returned with no faults after purchase will not be liable for a full refund for the full original purchase price. This is due to the fact that a new gun is purchased at a premium and is inclusive of VAT.
Upon return, the gun will be considered secondhand and therefore command a lower price to account for the loss of VAT and ‘new’ status.
The gunroom will aim to offer as fair a buy-in price as possible but this will be subject to condition and is entirely at our discretion.
Used Guns
Used guns sold by TSG are not subject to warranty.
All secondhand guns are thoroughly inspected for faults and their safe working condition is confirmed prior to being offered for sale.
In some cases, warranties may be agreed upon at the time of purchase and this will be recorded in writing and signed by the gunroom manager.
Any remedial work for faults occurring post sale can be remedied by our extremely capable onsite gunsmith, The Woodworking Gunsmith – James Reynolds. Faults that have developed on guns supplied by TSG will be prioritised.
Your statutory rights aren’t affected
